Engineering management and innovation

Although improved management methods can enhance the performance of some enterprises, they can lower that of research organizations. The prevalent use of cost-effectiveness criteria as a management tool overvalues identifiable short-term accomplishment at the expense of long-term research efforts, which often serve as the antecedents upon which a new, seemingly unrelated technology is later founded. Medical instruments used in the treatment of emphysema, for example, evolved from NASA-sponsored research devoted to the measurement of the composition of the atmospheres of the planets. The best manager is the manager who creates an environment that enables his research engineers to pursue ideas with a minimum of interference. Such an environment consists of broad research objectives, adequate facilities, and proper technical support. Within a framework of prudent spending, the manager's aim is to cultivate innovation.