The role of communications, socio-psychological, and personality factors in the maintenance of crew coordinationThe influence of group dynamics on the capability of aircraft crew members to make full use of the resources available on the flight deck in order to maintain flight safety is discussed. Instances of crewmembers withholding altimeter or heading information from the captain are cited as examples of domineering attitudes from command pilots and overconscientiousness on the parts of copilots, who may refuse to relay information forcefully enough or to take control of the aircraft in the case of pilot incapacitation. NASA studies of crew performance in controlled, simulator settings, concentrating on communication, decision making, crew interaction, and integration showed that efficient communication reduced errors. Acknowledgements served to encourage correct communication. The best crew performance is suggested to occur with personnel who are capable of both goal and group orientation. Finally, one bad effect of computer controlled flight is cited to be the tendency of the flight crew to think that someone else is taking care of difficulties in threatening situations.
Document ID
19820062717
Acquisition Source
Legacy CDMS
Document Type
Conference Proceedings
Authors
Foushee, H. C. (NASA Ames Research Center Moffett Field, CA, United States)