STS flight operations - Concept versus reality

The NASA Lyndon B. Johnson Space Center Mission Operations Directorate (MOD) has the responsibility for planning, training, and implementing of flight operations in support of the National Space Transportation System (STS) Program. In this role, MOD has responsibility for the operational interface with customers and the translation of customer requirements into operating plans to satisfy their objectives. The basic objectives of flight operations are to maximize mission success, to minimize risks to the Orbiter and the crew, to decrease operating costs, and to achieve an effective balance in the application of all operational resources. In the National STS Program, to date, 20 missions have been flown and the process for planning, training, and flight operations has been thoroughly exercised. In this paper, MOD's performance is assessed, and those areas in which our initial operating concepts have been successful as well as those in which significant additional work is required are identified.