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Communication as group process mediator of aircrew performanceConsidering recent operating experience as a group-level input factor, aspects of the communication process between crewmembers (captain and first officer) were explored as a possible mediator to performance. Communication patterns were defined by a speech-act typology adapted for the flight-deck setting and distinguished crews that had previously flown together (FT) from those that had not flown together (NFT). A more open communication channel and greater first officer participation in task-related topics was shown by FT crews, while NFT crews engaged in more nontask discourse.
Document ID
19890051216
Acquisition Source
Legacy CDMS
Document Type
Reprint (Version printed in journal)
Authors
Kanki, Barbara G.
(NASA Ames Research Center Moffett Field, CA, United States)
Foushee, H. Clayton
(NASA Ames Research Center Moffett Field, CA, United States)
Date Acquired
August 14, 2013
Publication Date
May 1, 1989
Publication Information
Publication: Aviation, Space, and Environmental Medicine
Volume: 60
ISSN: 0095-6562
Subject Category
Behavioral Sciences
Accession Number
89A38587
Distribution Limits
Public
Copyright
Other

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