Communication - An important element of maintenance and repair

People from the airlines, the FAA, and the manufacturers have worked together in an effort to improve the Service Difficulty Reporting system. Their work to date is summarized as follows.
- Goals were generalized into three broad work statements;

(a) design a worldwide reporting system to provide safety alerts to aircraft operators, manufacturers, repair facilities, and regulatory authorities.

(b) design a companion system to provide worldwide reliability experience.

(c) overhaul regulatory requirements to be consistent with (a) and (b) to provide information necessary and useful for public consumption.