Distributed problem solving by pilots and dispatchersThe study addressed the following question: Are flight planning problems solved differently by PILOTS and DISPATCHERS when they work alone versus when they work together? Aspect of their performance that were of interest include the following: Problem perception and definition; Problem solving strategies and information use; Options considered; Solution and rational; and errors.
Document ID
19950063466
Acquisition Source
Legacy CDMS
Document Type
Conference Paper
Authors
Orasanu, Judith (NASA Ames Research Center Moffett Field, CA, US, United States)
Wich, Mike (NASA Ames Research Center Moffett Field, CA, US, United States)
Fischer, Ute (NASA Ames Research Center Moffett Field, CA, US, United States)
Jobe, Kim (NASA Ames Research Center Moffett Field, CA, US, United States)
Mccoy, Elaine (Univ. of Nebraska NE, US, United States)
Beatty, Roger (Airline Dispatchers Federation US, United States)
Smith, Phil (Ohio State Univ. OH, US, United States)