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Using CLIPS in a distributed system: The Network Control Center (NCC) expert systemThis paper describes an intelligent troubleshooting system for the Help Desk domain. It was developed on an IBM-compatible 80286 PC using Microsoft C and CLIPS and an AT&T 3B2 minicomputer using the UNIFY database and a combination of shell script, C programs and SQL queries. The two computers are linked by a lan. The functions of this system are to help non-technical NCC personnel handle trouble calls, to keep a log of problem calls with complete, concise information, and to keep a historical database of problems. The database helps identify hardware and software problem areas and provides a source of new rules for the troubleshooting knowledge base.
Document ID
19960001809
Acquisition Source
Legacy CDMS
Document Type
Conference Paper
Authors
Wannemacher, Tom
(Department of the Air Force Wright-Patterson AFB, OH, United States)
Date Acquired
September 6, 2013
Publication Date
January 1, 1990
Publication Information
Publication: NASA. Johnson Space Center, First CLIPS Conference Proceedings, Volume 1
Subject Category
Computer Systems
Accession Number
96N11817
Distribution Limits
Public
Copyright
Work of the US Gov. Public Use Permitted.

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