Lessons Learned and Process Improvement for Payload Operations at the Launch Site

For every space mission, there are challenges with the launch site/field operations process that are addressed too late in the development cycle. This potentially causes schedule delays, cost overruns, and adds risk to the mission success. This paper will discuss how a single interface, representing the payload at the launch site in all phases of development, will mitigate risk, and minimize or even alleviate potential problems later on. Experience has shown that a single interface between the project and the launch site allows for issues to be worked in a timely manner and bridges the gap between two diverse cultures.