A Cross-Industry Analysis of LOFT Debriefings

Line Oriented Simulation (LOS) iss widely used to provide crews opportunities to practice Cockpit Resource Management (CRM) concepts in realistic, challenging simulated flight situations. LOS includes both Line Oriented Flight Training (LOFT), the original "non-jeopardy" form in which the crews are not graded on their performance, and Line Oriented Evaluation (LOE). In LOE, crews are graded, which is required in those airlines that participate in the FAA's Advanced Qualification Program (ALP). How much crews learn in LOS arid take back to the line hinges on the effectiveness of the debriefing that follows the LOS. The simulation itself is a busy, intense experience, and thoughtful discussion afterwards is necessary for the crew to sort out and interpret what happened and why. Instructors are expected to lead briefings in a way that encourages crew members to analyze for themselves their performance in the LOS. Rather than lecturing the crew in the traditional manner on what they did right and wrong, the instructor is expected to facilitate self-discovery and self-critique by the crew. We have recently completed a study in which we observed 36 LOFT briefings at 5 major U.S. airlines. We audiotape recorded the briefings, transcribed the recordings, and coded for more than 70 variables. Our analysis addresses four broad questions: To what extent do instructors attempt to facilitate crew self-analysis? What techniques do instructors use to facilitate and how effective are these techniques? What is the character of crew participation? To what extent do briefings emphasize CRM and crew performance? We discuss the implications of our findings for ALP and LOE.