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The Impact of Trust on Organization CommitmentAs the global economy continues to spawn competitive forces, organizations have sought to become more competitive by cutting costs, eliminating non-value added work, and using more automation. Jobs have become broader and more flexible leading to a leaner workforce with higher-level knowledge and skills and more responsibility for day-to-day decisions. More than ever, organizations depend on employees as the innovators and designers of products and processes and as a source of strategic advantage. Therefore employee commitment among knowledge workers is needed to maintain organizational viability. It would seem that stronger relationships due to greater dependency, involvement, and investment would develop between employers and high-technology workers resulting in more committed employees. However, the opposite has been evidenced as key knowledge workers are changing jobs frequently. This may be due to a perceived lack of commitment by management to its employees. The notion of exchange may dominate the development of organizational commitment whereby an individual decides what to give a firm (commitment, extra effort, better performance, etc.) based on what the firm gives them (e.g., trust and security). It is the relationship between an employee's organizational commitment and the responding level of trust in the organization that is examined in this paper. An experiment is described that will seek to identify this relationship. Preliminary results are expected to show a positive relationship whereby employee commitment is positively correlated with organizational trust.
Document ID
20030000996
Acquisition Source
Marshall Space Flight Center
Document Type
Preprint (Draft being sent to journal)
Authors
Robinson, Kimberly
(Alabama Univ. Huntsville, AL United States)
Stinson, Thomas N.
Date Acquired
August 21, 2013
Publication Date
January 1, 2002
Subject Category
Administration And Management
Meeting Information
Meeting: American Society of Engineering Management
Location: Tampa, FL
Country: United States
Start Date: October 2, 2002
End Date: October 5, 2002
Sponsors: American Society for Engineering Management
Distribution Limits
Public
Copyright
Work of the US Gov. Public Use Permitted.

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