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A Discussion of the Software Quality Assurance RoleThe basic idea underlying this paper is that the conventional understanding of the role of a Software Quality Assurance (SQA) engineer is unduly limited. This is because few have asked who the customers of a SQA engineer are. Once you do this, you can better define what tasks a SQA engineer should perform, as well as identify the knowledge and skills that such a person should have. The consequence of doing this is that a SQA engineer can provide greater value to his or her customers. It is the position of this paper that a SQA engineer providing significant value to his or her customers must not only assume the role of an auditor, but also that of a software and systems engineer. This is because software engineers and their managers particularly value contributions that directly impact products and their development. These ideas are summarized as lessons learned, based on my experience at Jet Propulsion Laboratory (JPL).
Document ID
20150009148
Acquisition Source
Jet Propulsion Laboratory
Document Type
Conference Paper
External Source(s)
Authors
Kandt, Ronald Kirk
(Jet Propulsion Lab., California Inst. of Tech. Pasadena, CA, United States)
Date Acquired
June 1, 2015
Publication Date
January 5, 2010
Subject Category
Computer Programming And Software
Quality Assurance And Reliability
Meeting Information
Meeting: Hawaii International Conference on System Sciences-43
Location: Honolulu, HI
Country: United States
Start Date: January 5, 2010
End Date: January 8, 2010
Sponsors: Hawaii Univ. at Manoa
Distribution Limits
Public
Copyright
Other
Keywords
experience
Lessons learned
assurance job skills
responsibilities

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