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Communication on the Flight DeckThe importance of good verbal communication by airplane crews is discussed. The common understanding of what it takes to fly a plane serves the communication and coordination. It is shown that accidents and incidents often are a result of failure to communicate. People's conceptions of what they are doing effect performance of a task and communication about performance of that task. It is known that if what they are doing is complex, they must find a simple framework to represent it to avoid being overwhelmed by complexity. A model that reduces the complexity of flying a jet to a representation composed of a few relatively independent dimensions which capture the major features of this task was developed. The model allows assessment of what crew members know, to look at actual performance, and to develop training recommendations.
Document ID
Document Type
Conference Paper
Siesfeld, A.
(Stanford Univ. CA, United States)
Curley, R.
(Stanford Univ. CA, United States)
Calfee, R.
(Stanford Univ. CA, United States)
Date Acquired
August 12, 2013
Publication Date
September 1, 1984
Publication Information
Publication: NASA. Ames Research Center 20th Ann. Conf. on Manual Control, Vol. 2
Subject Category
Man/System Technology And Life Support
Accession Number
Distribution Limits
Work of the US Gov. Public Use Permitted.
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