NASA-Ames workload research program

Research has been underway for several years to develop valid and reliable measures and predictors of workload as a function of operator state, task requirements, and system resources. Although the initial focus of this research was on aeronautics, the underlying principles and methodologies are equally applicable to space, and provide a set of tools that NASA and its contractors can use to evaluate design alternatives from the perspective of the astronauts. Objectives and approach of the research program are described, as well as the resources used in conducting research and the conceptual framework around which the program evolved. Next, standardized tasks are described, in addition to predictive models and assessment techniques and their application to the space program. Finally, some of the operational applications of these tasks and measures are reviewed.