An investigation of transitional management problems for the NSTS at NASA

This quarterly report summarizes the ideas and concepts developed by the University of Houston team with the collaboration and support of the Management Integration Offices of NASA. In addition it is hoped that this report will help to stimulate the healthy problem solving process already present at NASA. This is the second report in the fourth year of the research contract. The main aim of the work is to assist the National Space Transportation System (NSTS) in finding ways and means of moving into a truly operational era in the sense of routine timely production of flights. The reader who seeks an understanding of the concepts presented is encouraged to read the reports of the last three years. The overall strategy of this effort is to: (1) search the literature for applications of transition management and other related issues, (2) conduct investigations into the experiences of the industries with the transition management, and (3) to adapt the information found in (1) and (2) above into a form useful to NASA while at the same time applying industrial engineering and engineering management expertise to problems and issues as they emerge.