The benefits and costs of automation in advanced helicopters - An empirical study

A helicopter simulation was conducted to examine the interaction between voice-activated controls and altitude-hold automation. A single-pilot scout/attack helicopter with conventional controls was simulated with full out-the-window computer-generated imagery. Helicopter pilots performed simulated missions which included hover, cruise and ground attack phases. For half of the flights, voice-activated controls were used instead of manual controls, for two flight tasks (weapon selection and data-burst transmission). Hover performance during data-burst hover improved when voice-activation was used. However, subjective ratings indicated higher workload levels with voice-activation. An altitude-hold automation manipulation was crossed with the voice-activation/manual manipulation. Altitude-hold automation provided two significant benefits: (1) pilots were able to hover with less lateral movement; and (2) pilots reported less workload. However, there was a performance cost associated with the automation. Pilots were significantly slower in responding to unexpected events during hover.