Situation Awareness in Command and Control Settings

Many military and civilian operational settings are described as command and control (C2) environments characterized by high information load, extensive team coordination, and communication demands. To address these problems, designers have turned to the application of automation and decision aids. Currently, there are few techniques for assessing the performance of C2 operators with which to guide applications. A need exists for constructs on which to evaluate C2 systems. One possible concept for addressing these issues is that of Situation Awareness (SA). The SA concept and methodologies have developed largely around the cockpit environment. The extension is discussed of the SA concept to a team context related to C2 environments. Then the implications of such an approach for developing a methodology to empirically measure team SA in a C2 environment which should allow for the assessment of SA of both individual operators and overall SA of operational teams. The discussion also focuses on how a knowledge of SA may impact the design and development of systems which optimize rather than maximize information access and processing and, subsequently, improve C2 decision making.