Anomalous event diagnosis for environmental satellite systems

The National Oceanic and Atmospheric Administration's (NOAA) National Environmental Satellite, Data, and Information Service (NESDIS) is responsible for the operation of the NOAA geostationary and polar orbiting satellites. NESDIS provides a wide array of operational meteorological and oceanographic products and services and operates various computer and communication systems on a 24-hour, seven days per week schedule. The Anomaly Reporting System contains a database of anomalous events regarding the operations of the Geostationary Operational Environmental Satellite (GOES), communication, or computer systems that have degraded or caused the loss of GOES imagery. Data is currently entered manually via an automated query user interface. There are 21 possible symptoms (e.g., No Data), and 73 possible causes (e.g., Sectorizer - World Weather Building) of an anomalous event. The determination of an event's cause(s) is made by the on-duty computer operator, who enters the event in a paper based daily log, and by the analyst entering the data into the reporting system. The determination of the event's cause(s) impacts both the operational status of these systems, and the performance evaluation of the on-site computer and communication operations contractor.