NASA/contractor partnership on the second TDRSS ground terminal program: Breaking barriers

The Second Tracking and Data Relay Satellite System (TDRSS) Ground Terminal (STGT) Program from its technical and programmatic backgrounds is introduced and then several techniques to enhance communication and empower the NASA Contractor team are described. A major factor in our success was an approach used to shorten the time span of the Critical Design Review phase. This approach is described. The relationships involving NASA's O&M contractor are discussed. A set of lessons learned is included.