Operability engineering in the Deep Space Network

Many operability problems exist at the three Deep Space Communications Complexes (DSCC's) of the Deep Space Network (DSN). Four years ago, the position of DSN Operability Engineer was created to provide the opportunity for someone to take a system-level approach to solving these problems. Since that time, a process has been developed for personnel and development engineers and for enforcing user interface standards in software designed for the DSCC's. Plans are for the participation of operations personnel in the product life-cycle to expand in the future.