On the use of the systems approach to certify advanced aviation technologies

The field of human factors is as varied and diverse as the human subject itself. But one of its most important applications is the facilitation of safety and efficiency in a particular working environment through the implementation of paradigms known about humans and their working relationship with machines and systems. During the period since World War II (which is often viewed as the birth of Human Factors) no area has been the subject of more human factors research than aviation. And in no time during that epoch is the influence of human factors more important, nor more imperative than it is today. As technology driven designs have been finding their way into the national airspace system (NAS), there has been growing concern within the aviation industry itself, the Federal Aviation Administration (FAA), and the general public for a means by which to certify complex systems and the advanced aviation technologies that will be responsible for transporting, directing, and maintaining our airborne travel. While it is widely agreed human factors certification is desirable, the philosophy that will underlie the approach is debatable. There are, in general, two different approaches to certification: (1) the top-down or systems approach; and, (2) the bottom-up or monadical approach. The top-down approach is characterized by the underlying assumption that certification can be best achieved by looking at the system as a whole, understanding its objectives and operating environment, then examining the constituent parts. In an aircraft cockpit, this would be accomplished by first examining what the aircraft is supposed to be (e.g., fighter, general aviation, passenger), identifying its operating environment (IFR, VMC, combat, etc.) and looking at the entire working system which includes the hardware, software, liveware and their interactions; then, evaluative measures can be applied to the subsystems (e.g., individual instruments, CRT displays, controls). The bottom-up approach is founded on the philosophy that the whole can be best served by first examining it constituent elements. This approach would perform the above certification completely antithetically, by looking at the individual parts and certifying good human factors applications to those parts under the basic assumption that the whole is equal to the sum of its parts.