Problem-Solving Environments (PSEs) to Support Innovation Clustering

This paper argues that there is need for high level concepts to inform the development of Problem-Solving Environment (PSE) capability. A traditional approach to PSE implementation is to: (1) assemble a collection of tools; (2) integrate the tools; and (3) assume that collaborative work begins after the PSE is assembled. I argue for the need to start from the opposite premise, that promoting human collaboration and observing that process comes first, followed by the development of supporting tools, and finally evolution of PSE capability through input from collaborating project teams.