The 'Tried and True'

There was a Chinese place near Goddard Space Flight Center where members of my Advanced Composition Explorer (ACE) team often went for lunch. The food wasn't great, but after you go to a place a few times, suddenly, you've got a history there. It's where we celebrated birthdays, project milestones; it was a good place to get away during the day when things weren't going well and folks needed to blow off steam; and it was also the place to go when we needed to let someone go on the project, to mitigate any hard feelings that might linger as a result. I wouldn't want to give anyone the idea that project teams, even the successful ones, are 11 perfect families." Conflicts occur when you're dealing with engineers, scientists, technicians, and bureaucrats. We had our share on ACE. For the good of the project and everyone involved, we occasionally had to get rid of some people. I made it a policy that when someone was leaving the project because of a personality conflict, then everyone on the team, or as many as there were around, went out for lunch as a send off. End things on a nice, friendly note. If there is some bitterness, and sometimes there is, we see if we can bury that and just go on.