A Uniform Ontology for Software Interfaces

It is universally the case that computer users who are not also computer specialists prefer to deal with computers' in terms of a familiar ontology, namely that of their application domains. For example, the well-known Windows ontology assumes that the user is an office worker, and therefore should be presented with a "desktop environment" featuring entities such as (virtual) file folders, documents, appointment calendars, and the like, rather than a world of machine registers and machine language instructions, or even the DOS command level. The central theme of this research has been the proposition that the user interacting with a software system should have at his disposal both the ontology underlying the system, as well as a model of the system. This information is necessary for the understanding of the system in use, as well as for the automatic generation of assistance for the user, both in solving the problem for which the application is designed, and for providing guidance in the capabilities and use of the system.