Managing NASA's International Space Station Logistics and Maintenance Program

The International Space Station's Logistics and Maintenance program has had to develop new technologies and a management approach for both space and ground operations. The ISS will be a permanently manned orbiting vehicle that has no landing gear, no international borders, and no organizational lines - it is one Station that must be supported by one crew, 24 hours a day, 7 days a week, 365 days a year. It flies partially assembled for a number of years before it is finally completed in 2006. It has over 6,000 orbital replaceable units (ORU), and spare parts which number into the hundreds of thousands, from 127 major US vendors and 70 major international vendors. From conception to operation, the ISS requires a unique approach in all aspects of development and operations. Today the dream is coming true; hardware is flying and hardware is failing. The system has been put into place to support the Station for both space and ground operations. It started with the basic support concept developed for Department of Defense systems, and then it was tailored for the unique requirements of a manned space vehicle. Space logistics is a new concept that has wide reaching consequences for both space travel and life on Earth. This paper discusses what type of organization has been put into place to support both space and ground operations and discusses each element of that organization. In addition, some of the unique operations approaches this organization has had to develop is discussed.