Houston, We Have a Problem Solving Model for Training

In late 2006, the Mission Operations Directorate (MOD) at NASA began looking at ways to make training more efficient for the flight controllers who support the International Space Station. The average certification times for flight controllers spanned from 18 months to three years and the MOD, responsible for technical training, was eager to develop creative solutions that would reduce the time to 12 months. Additionally, previously trained flight controllers sometimes participated in more than 50 very costly, eight-hour integrated simulations before becoming certified. New trainees needed to gain proficiency with far fewer lessons and training simulations than their predecessors. This poster presentation reviews the approach and the process that is currently in development to accomplish this goal.