M:N Operations NASA/Uber Collaboration

In this presentation, current approaches to enable multiple-operator, multiple vehicle (M:N) operations are reviewed together with recent collaborative efforts between NASA and Uber. Topics include a review of human-automation teaming (HAT) concepts, including plays and working agreements, and a particular task-allocation method called Automation Level-based Task Allocation (ALTA). Following introductory material on HAT, an overview of a recent (July 2020) cognitive walkthrough study of M:N operations in the context of a food delivery via small-Unmanned Aircraft Systems application is provided. Initial results from this cognitive walkthrough detailing operator feedback on displays, operator and supervisor roles and responsibilities, and the overall concept of operation are reviewed. The presentation concludes with a description of a future, human-in-the-loop simulation experiment of M:N operations in a high-fidelity environment, which will examine the effects of high workload and assistive automation/tools on operator performance.