Pilot Workload is Associated with Long Duty Days and Multiple Flight Legs

Pilot workload is a real concern throughout aviation, especially in short-haul operations due to short flights and multiple flight legs. Our goal was to examine the workload experienced by pilots during normal operations in a short-haul airline. Thirty pilots flew a roster consisting of a cycle of five days of mid-day start time duty hours with many flight legs (baseline block) followed by four days off, five early start time duty hours followed by three days off, five mid-day time starts with many legs followed by three days off and then five early start time followed by one day off. The pilots provided evaluations of workload by scoring the six subscales of NASA-TLX (i.e., Mental Demand, Performance, Physical Demand, Effort, Temporal Demand, and Frustration) on their duty days during each flight and once during rest days. The analyses included the raw TLX scores for each demand, the mean raw TLX, and the overall weighted TLX mean for duty days and rest days. We found that mental demand was significantly lower for each duty schedule and rest relative to baseline (early start 1st block p = 0.016, late duty p = 0.017, early start 2nd block p < 0.001, rest p < 0.001). Temporal demand was significantly lower than baseline on early duty 1st block (p = 0.02), early start 2nd block (p < 0.001), and rest (p < 0.001). Effort was significantly lower than baseline only during early start 1st block (p = 0.014) and early start 2nd block (p < 0.001). Frustration was significantly lower during early start 2nd block relative to baseline (p = 0. 039). Physical demand and performance were higher relative to baseline during rest days (p < 0.001). Mean raw TLX showed significantly lower workload for early start 1st block (p = 0.011) and early start 2nd block (p < 0.001). The overall weighted TLX showed significantly lower workload for early start 1st block (p = 0.004), early start 2nd block (p < 0.001) and rest (p < 0.001). We found that pilots experienced higher workload on longer duty days with multiple flight legs. Pilots experienced lower mental demand, temporal demand, and effort on short duty days even though when their duty started earlier in the day. During days off pilots experienced higher physical demand and higher performance.