Human Error Analysis for Human-Rated Space Systems

Humans bring unique capabilities to space systems and contribute to mission success in a manner that cannot be matched by machines. Nevertheless, from time to time, human error can present a threat to system performance, and system designers must anticipate and manage this risk. NASA’s Human-Rating Requirements for Space Systems call for program managers to conduct a human error analysis (HEA) during system development but does not specify how to do this. In 2018, NASA’s Engineering and Safety Center asked the authors to develop a guidance document on HEA. The resulting position paper outlines a suggested method for HEA and makes it clear that error analysis is about identifying and mitigating problems at a system level, and not about finding fault with individuals. Error management strategies must be directed at error-producing conditions, thereby reducing the likelihood of human error, while retaining the positive contribution that humans make to system operations.