Predictive Workload Model for Air Traffic Controllers during UAM Operations

The effect of airspace factors on air traffic controller (ATC) workload has been an active area of study for almost three decades due to the importance of safety considerations necessary to design and maintain operations. Existing literature has examined several traffic-related (e.g., number of aircraft under control, loss of separation) contributors to ATC workload and proposed mathematical functions to best describe controller response. However, future air traffic continues to increase in complexity with the introduction of urban air mobility (UAM) – or the transportation of humans and cargo using electric vertical takeoff and landing (eVTOL) aircraft. UAM aims to alleviate congestion for existing ground transportation systems and improve mobility within urban centers and other high-demand locations. This shift in the traditional airspace paradigm necessitates an evolved understanding of model use and development for ATC workload prediction. This study aimed to develop an ATC workload forecasting model based on human-in-the-loop (HITL) simulation data for UAM operations at large airports. Data collected from the HITL simulation served as the training and testing data for a Long Short-Term Memory recurrent neural network and enabled time-series forecasting of ATC workload from traffic characteristics. Results demonstrated the potential of LSTM models for forecasting ATC workload 40 minutes into the future and highlighted important considerations for future development.