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Record Details

Record 69 of 32194
Analysis of routine pilot-controller communication
Author and Affiliation:
Morrow, Daniel G.(Decision Systems, Stanford University)
Lee, Alfred(Stanford Univ., CA, United States)
Rodvold, Michelle(Decision Systems, Stanford, CA, United States)
Abstract: Although pilot-controller communication is central to aviation safety, this area of aviation human factors has not been extensively researched. Most research has focused on what kinds of communication problems occur. A more complete picture of communication problems requires understanding how communication usually works in routine operations. A sample of routine pilot-controller communication in the TRACON environment is described. After describing several dimensions of routine communication, three kinds of communication problems are treated: inaccuracies such as incorrect readbacks, procedural deviations such as missing callsigns and readbacks, and nonroutine transactions where pilot and controller must deal with misunderstandings or other communication problems. Preliminary results suggest these problems are not frequent events in daily operations. However, analysis of the problems that do occur suggest some factors that may cause them.
Publication Date: Jan 01, 1990
Document ID:
19910065238
(Acquired Nov 28, 1995)
Accession Number: 91A49861
Subject Category: BEHAVIORAL SCIENCES
Report/Patent Number: SAE PAPER 902352
Document Type: Conference Paper
Publication Information: (SEE A91-49857)
Publisher Information: United States
Meeting Information: Human Error Avoidance Techniques Conference; Dec. 4-5, 1990; Dallas, TX; United States
Meeting Sponsor: SAE
Financial Sponsor: NASA; United States
Organization Source: Stanford Univ.; CA, United States
Description: 6p; In English
Distribution Limits: Unclassified; Publicly available; Unlimited
Rights: Copyright
NASA Terms: AIR TRAFFIC CONTROLLERS (PERSONNEL); AIRCRAFT PILOTS; AUDITORY PERCEPTION; FLIGHT OPERATIONS; VOICE COMMUNICATION; AIRCRAFT SAFETY; HUMAN FACTORS ENGINEERING; PERCEPTUAL ERRORS; SPEECH DEFECTS
Imprint And Other Notes: IN: Managing the modern cockpit; Proceedings of the 3rd Human Error Avoidance Techniques Conference, Dallas, TX, Dec. 4, 5, 1990 (A91-49857 21-53). Warrendale, PA, Society of Automotive Engineers, Inc., 1990, p. 35-40. Research supported by NASA.
Availability Source: Other Sources
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