Evaluation of computer-aided instruction techniques for the crew interface coordination position

The Crew Interface Coordinator (CIC) is responsible for real-time voice and procedural communication between the payload crew on the orbiter and the payload operations team on the ground. This function is dedicated to science activities and operations, and may also include some responsibilities for crew training. CIC training at Marshall Space Flight Center (MSFC) consists of mission-independent training, mission simulations, and line-organization training. As identified by Schneider, the program provides very good generic training; however position-specific training may be obtained in a very unstructured way. A computer-based training system, identified as Mac CIC, is currently under development to address this issue. Mac CIC is intended to provide an intermediate level of training in order to prepare the CIC for the more intensive mission simulations. Although originally intended as an intelligent tutoring system, Mac CIC currently exists as a hypertext-based application. The objectives of this research is to evaluate the current system and to provide both recommendations and a detailed plan for Mac CIC's evolution into an intelligent tutoring system.