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Mission operations and command assurance - Automating an operations TQM taskA long-term program is in progress at JPL to reduce cost and risk of mission operations through defect prevention and error management. A major element of this program, Mission Operations and Command Assurance (MO&CA), provides a system level function on flight projects to instill quality in mission operations. MO&CA embodies the total quality management TQM principle of continuous process improvement (CPI) and uses CPI in applying automation to mission operations to reduce risk and costs. MO&CA has led efforts to apply and has implemented automation in areas that impact the daily flight project work environment including Incident Surprise Anomaly tracking and reporting; command data verification, tracking and reporting; and command support data usage. MO&CA's future work in automation will take into account that future mission operations systems must be designed to avoid increasing error through the introduction of automation, while adapting to the demands of smaller flight teams.
Document ID
19940034888
Acquisition Source
Legacy CDMS
Document Type
Conference Paper
Authors
Welz, Linda
(Jet Propulsion Lab., California Inst. of Tech. Pasadena, CA, United States)
Kazz, Sheri
(Jet Propulsion Lab., California Inst. of Tech. Pasadena, CA, United States)
Potts, Sherrill
(Jet Propulsion Lab., California Inst. of Tech. Pasadena, CA, United States)
Witkowski, Mona
(Jet Propulsion Lab., California Inst. of Tech. Pasadena, CA, United States)
Bruno, Kristin
(JPL Pasadena, CA, United States)
Date Acquired
August 16, 2013
Publication Date
January 1, 1993
Publication Information
Publication: In: AIAA Computing in Aerospace Conference, 9th, San Diego, CA, Oct. 19-21, 1993, Technical Papers. Pt. 2 (A94-11401 01-62)
Publisher: American Institute of Aeronautics and Astronautics
Subject Category
Administration And Management
Report/Patent Number
AIAA PAPER 93-4680
Accession Number
94A11543
Distribution Limits
Public
Copyright
Other

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