What ASRS incident data tell about flight crew performance during aircraft malfunctions

This research examined 230 reports in NASA's Aviation Safety Reporting System's (ASRS) database to develop a better understanding of factors that can affect flight crew performance when crew are faced with inflight aircraft malfunctions. Each report was placed into one of two categories, based on severity of the malfunction. Report analysis was then conducted to extract information regarding crew procedural issues, crew communications and situational awareness. A comparison of these crew factors across malfunction type was then performed. This comparison revealed a significant difference in ways that crews dealt with serious malfunctions compared to less serious malfunctions. The authors offer recommendations toward improving crew performance when faced with inflight aircraft malfunctions.