The Social Life of a Data Base

This paper presents the complex social life of a large data base. The topics include: 1) Social Construction of Mechanisms of Memory; 2) Data Bases: The Invisible Memory Mechanism; 3) The Human in the Machine; 4) Data of the Study: A Large-Scale Problem Reporting Data Base; 5) The PRACA Study; 6) Description of PRACA; 7) PRACA and Paper; 8) Multiple Uses of PRACA; 9) The Work of PRACA; 10) Multiple Forms of Invisibility; 11) Such Systems are Everywhere; and 12) Two Morals to the Story. This paper is in viewgraph form.