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communication as group process media of aircrew performanceThis study of group process was motivated by a high-fidelity flight simulator project in which aircrew performance was found to be better when the crew had recently flown together. Considering recent operating experience as a group-level input factor, aspects of the communication process between crewmembers (Captain and First Officer), were explored as a possible mediator to performance. Communication patterns were defined by a speech act typology adapted for the flightdeck setting and distinguished crews that had previously flown together (FT) from those that had not flown together (NFT). A more open communication channel with respect to information exchange and validation and greater First Officer participation in task-related topics was shown by FT crews while NFT crews engaged in more non-task discourse, a speech mode less structured by roles and probably serving a more interpersonal function. Relationships between the speech categories themselves, representing linguistic, and role-related interdependencies provide guidelines for interpreting the primary findings.
Document ID
20050027354
Document Type
Reprint (Version printed in journal)
Authors
Kanki, B. G.
(NASA Ames Research Center Moffett Field, CA United States)
Foushee, H. C.
Date Acquired
August 22, 2013
Publication Date
May 1, 1989
Publication Information
Publication: Aviation, space, and environmental medicine
Volume: 60
Issue: 5
ISSN: 0095-6562
Subject Category
Behavioral Sciences
Distribution Limits
Public
Copyright
Other