An Integral Study of Galactic Black Hole StatesXTE 51550-564 was clearly detected with INTEGRAL out to 600 keV with the SPI, and is one of only two sources detected with IBISPICSIT. Software difficulties in analyzing the data prevented us from progressing with the analysis past the most elementary stages (see last year's report). The support from the INTEGRAL help desk has been very disappointing. People affiliated with INTEGRAL published a paper on the results of our data before we could master the reduction and analysis software. We are not the only group that got stuck with the analysis without adequate support from the INTEGRAL help desk. This was a rather disappointing experience as we lost many months of valuable time and efforts.