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(abstract) Mission Operations and Control Assurance: Flight Operations Quality ImprovementsMission Operations and Command Assurance (MO&CA), a recent addition to flight operations teams at JPL. provides a system level function to instill quality in mission operations. MO&CA's primary goal at JPL is to help improve the operational reliability for projects during flight. MO&CA tasks include early detection and correction of process design and procedural deficiencies within projects. Early detection and correction are essential during development of operational procedures and training of operational teams. MO&CA's effort focuses directly on reducing the probability of radiating incorrect commands to a spacecraft. Over the last seven years at JPL, MO&CA has become a valuable asset to JPL flight projects. JPL flight projects have benefited significantly from MO&CA's efforts to contain risk and prevent rather than rework errors. MO&CA's ability to provide direct transfer of knowledge allows new projects to benefit directly from previous and ongoing experience. Since MO&CA, like Total Quality Management (TQM), focuses on continuous improvement of processes and elimination of rework, we recommend that this effort be continued on NASA flight projects.
Document ID
20060038845
Acquisition Source
Jet Propulsion Laboratory
Document Type
Preprint (Draft being sent to journal)
External Source(s)
Authors
Welz, Linda L.
Bruno, Kristin J.
Kazz, Sheri L.
Witkowski, Mona M.
Date Acquired
August 23, 2013
Publication Date
August 3, 1993
Distribution Limits
Public
Copyright
Other
Keywords
mission operation flight operations error detection mission planning spacecraft
commanding total quality management TQM

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