Revisiting Training and Verification Process Implementation for Risk Reduction on New Missions at NASA Jet Propulsion Laboratory

In 2003 we proposed an effort to develop a core program of standardized training and verification practices and standards against which the implementation of these practices could be measured. The purpose was to provide another means of risk reduction for deep space missions to preclude the likelihood of a repeat of the tragedies of the 1998 Mars missions. We identified six areas where the application of standards and standardization would benefit the overall readiness process for flight projects at JPL. These are Individual Training, Team Training, Interface and Procedure Development, Personnel Certification, Interface and procedure Verification, and Operations Readiness Testing. In this paper we will discuss the progress that has been made in the tasks of developing the proposed infrastructure in each of these areas. Specifically we will address the Position Training and Certification Standards that are now available for each operational position found on our Flight Operations Teams (FOT). We will also discuss the MGSS Baseline Flight Operations Team Training Plan which can be tailored for each new flight project at JPL. As these tasks have been progressing, the climate and emphasis for Training and for V and V at JPL has changed, and we have learned about the expansion, growth, and limitations in the roles of traditional positions at JPL such as the Project's Training Engineer, V and V Engineer, and Operations Engineer. The need to keep a tight rein on budgets has led to a merging and/or reduction in these positions which pose challenges to individual capacities and capabilities. We examine the evolution of these processes and the roles involved while taking a look at the impact or potential impact of our proposed training related infrastructure tasks. As we conclude our examination of the changes taking place for new flight projects, we see that the importance of proceeding with our proposed tasks and adapting them to the changing climate remains an important element in reducing the risk in the challenging business of space exploration.