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Voice Over Internet Protocol (VoIP) in a Control Center EnvironmentThe technology of transmitting voice over data networks has been available for over 10 years. Mass market VoIP services for consumers to make and receive standard telephone calls over broadband Internet networks have grown in the last 5 years. While operational costs are less with VoIP implementations as opposed to time division multiplexing (TDM) based voice switches, is it still advantageous to convert a mission control center s voice system to this newer technology? Marshall Space Flight Center (MSFC) Huntsville Operations Support Center (HOSC) has converted its mission voice services to a commercial product that utilizes VoIP technology. Results from this testing, design, and installation have shown unique considerations that must be addressed before user operations. There are many factors to consider for a control center voice design. Technology advantages and disadvantages were investigated as they refer to cost. There were integration concerns which could lead to complex failure scenarios but simpler integration for the mission infrastructure. MSFC HOSC will benefit from this voice conversion with less product replacement cost, less operations cost and a more integrated mission services environment.
Document ID
20100020194
Acquisition Source
Marshall Space Flight Center
Document Type
Conference Paper
Authors
Calvelage, Steven
(Colsa Corp. Huntsville, AL, United States)
Fooshee, Doug
(NASA Marshall Space Flight Center Huntsville, AL, United States)
Pirani. Joseph
(NASA Marshall Space Flight Center Huntsville, AL, United States)
Date Acquired
August 24, 2013
Publication Date
April 25, 2010
Subject Category
Ground Support Systems And Facilities (Space)
Report/Patent Number
M09-0718
Meeting Information
Meeting: SpaceOps 2010 Conference: Delivering on the Dream
Location: Huntsville, AL
Country: United States
Start Date: April 25, 2010
End Date: April 30, 2010
Sponsors: American Inst. of Aeronautics and Astronautics
Distribution Limits
Public
Copyright
Other

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