Hybridized Agile Software Development of Flight Control Team Tools for International Space Station's Payload Operations Integration Center

Ground systems operations at the National Aeronautics and Space Administration's (NASA) Payload Operations and Integration Function (POIF) is increasing, via the High Operations Tempo (HOT) initiative, its ability to support more science activities with a fourth crew member on the International Space Station (ISS). The Flight Control Team's need to support this increased crew presence mandated the need for a series of software tools to better handle the increasing pace of payload science operations. The overall need was clear from the outset, but the full scope and user experience for each tool, were not as well understood, so establishing a fixed set of initial requirements was not feasible. An Agile Software Development (ASD) paradigm takes advantage of uncertainty, and plans for it, so it was deemed the most appropriate approach to create room for exploring novel concepts, and to mount a rapid and flexible response to inevitiably changing requirements. It facilitated the need for unprecedented collaboration between the Product Team (i.e. users from the Flight Control Team) and the Development Team (i.e. POIC systems engineers, developers, testers). This is a process shift in the development, test, and release of software from one that is prescriptive to one that is adaptive, which is necessary for these tools to have longevity. The application of ASD to the product development lifecycle permitted the timely incorporation of customer feedback, and, allowed for continuous quality improvements. This resulted in a suite of tools that are efficient, user-friendly, and enable POIF ground systems to support the increasing pace of payload science operations. ASD is not as much a set of prescriptive processes as it is a shift in mindset; one that moves from planning against change, to planning for change, thereby iteratively growing software towards user-defined value.