TCL2 National Campaign Human Factors Brief

The Technology Capability Level-2 National Campaign (TCL2nc) was conducted at six different test-sites located across the USA, during May and June of 2017. The campaign resulted in over 240 data collection flights using 24 different aircraft and involving 23 flight crews. Flights not only varied in duration, but also in the environments and terrains over which they flew. The TCL2nc highlighted beyond visual line of sight (BVLOS) and altitude-stratified operations, and saw five partners bring their own, independently built, UAS Service Supplier (USS) for use during the flight tests. This document presents data collected during the TCL2nc that informs the 'Operator' section of the 'Requirements/Best Practices' from the UTM Technical Capability Matrix and Guidelines to Operate (Rios, version as of March 2017). A review of the data collected indicated that although teams were well qualified on paper (in terms of both completing training and having experience with flying UAS vehicles), greater consideration should be given to the unique perspectives and backgrounds of future UAS operators. Overall, teams looked at a variety of sources for information, including USS client-displays, and participants became more mindful of the need to be aware of other vehicles, highlighting the value of reporting information. Observations found that flight crews' time to respond to a UTM issue depended heavily on the team structure, communication efficiency, and crew procedures. These points are discussed in more detail below.