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Human Performance Contributions to Safety in Commercial AviationIn the commercial aviation domain, large volumes of data are collected and analyzed on the failures and errors that result in infrequent incidents and accidents, but in the absence of data on behaviors that contribute to routine successful outcomes, safety management and system design decisions are based on a small sample of non- representative safety data. Analysis of aviation accident data suggests that human error is implicated in up to 80% of accidents, which has been used to justify future visions for aviation in which the roles of human operators are greatly diminished or eliminated in the interest of creating a safer aviation system. However, failure to fully consider the human contributions to successful system performance in civil aviation represents a significant and largely unrecognized risk when making policy decisions about human roles and responsibilities. Opportunities exist to leverage the vast amount of data that has already been collected, or could be easily obtained, to increase our understanding of human contributions to “things going right” in commercial aviation. The principal focus of this assessment was to identify current gaps and explore methods for identifying human “success” data generated by the aviation system, from personnel and within the supporting infrastructure.
Document ID
20190033462
Document Type
Technical Memorandum (TM)
Authors
Holbrook, Jon B. (NASA Langley Research Center Hampton, VA, United States)
Stewart, Michael J. (San Jose State Univ. San Jose, CA, United States)
Smith, Brian E. (NASA Ames Research Center Moffett Field, CA, United States)
Prinzel, Lawrence J. (NASA Langley Research Center Hampton, VA, United States)
Matthews, Bryan L. (Stinger Ghaffarian Technologies Inc. (SGT Inc.) Greenbelt, MD, United States)
Avrekh, Ilya (Stinger Ghaffarian Technologies Inc. (SGT Inc.) Greenbelt, MD, United States)
Cardoza, Colleen T. (San Jose State Univ. San Jose, CA, United States)
Ammann, Oliver C. (San Jose State Univ. San Jose, CA, United States)
Adduru, Viraj (Universities Space Research Association (USRA) Columbia, MD, United States)
Null, Cynthia H. (NASA Langley Research Center Hampton, VA, United States)
Date Acquired
December 9, 2019
Publication Date
November 1, 2019
Subject Category
Air Transportation and Safety
Report/Patent Number
NF1676L-34965
L-21075
NASA/TM-2019-220417
Funding Number(s)
WBS: 869021.05.07.08.05
Distribution Limits
Public
Copyright
Public Use Permitted.

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