Human Systems Integration (HSI) Framework and Training - Shifting the View of HSI for Better Implementation

The Implementation of Human Systems Integration (HSI) presents challenges within the acquisition community for two reasons. The first is that misconceptions of HSI still exist, with many Program Managers (PMs) and leadership uncertain of the value or where to begin. The second is due to an unbalanced approach to HSI in its own framework. These implementation challenges lead to barriers in the early prevention of mishaps.

Understanding HSI practices and how they should be implemented in the Acquisition Product Life Cycle (PLC) has been a challenge across the government, leaving the value of HSI unknown and misunderstood with Program Managers. In the case for many acquisition programs, HSI is not implemented in early design, losing the perspective on human capabilities and limitations, creating impacts on human-centered design. Expectations in human performance are not clearly set and operations are baselined with no margin for changes in technology and processes that will affect system performance.

The HSI framework addresses total system performance holistically using collaboration as the primary tool. The goal is to create a system with efficiencies while minimizing risk to the operators, maintainers, and support personnel, as well as any collateral personnel and systems. To accomplish this, HSI should be implemented as part of preemptive measures to minimize potential human error and mishaps during the operation phase. Investigative and assessment tools exist that consider events, issues, and other outside influences of a system that may not fall under the current construct of the HSI domains, leaving gaps in early HSI implementation and affecting the prevention of human errors and mishaps.

This presentation will outline what NASA HSI is doing to support Early HSI implementation and Operational Performance shifts that affect human performance.